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Frequently Asked Questions
What information is needed for a quote?
Provide the product name, model or part number, quantity, quality requirements and destination.
How is compatibility confirmed?
Share the nameplate, part number and machine model for review; drawings may be needed.
Can you arrange shipping?
Our team reviews transport against cargo dimensions, destination and delivery terms.
Does an inquiry place an order?
No. Pricing, availability, delivery and payment terms require confirmation.
How can I share technical documents?
Provide a document link in the inquiry or request contact. Do not upload sensitive files here.
Is after-sales communication available?
Scope, duration and process follow the actual service agreement.